From the first inquiry to the paid invoice: PrintDesk gives you complete control over all print jobs in a single system. Customer base, product variants, documents and production status – all in one place.
Print shops that manage jobs using email, Excel and paper slips experience these situations – every day.
A customer inquiry comes via email, is answered - but never created as an order. Two weeks later the customer asks. The offer can no longer be found in any system.
Which orders are due today? Which invoices are still outstanding? Without central software, these questions can only be answered with considerable effort.
Offers in Word, invoices in Excel, delivery notes on paper – every document is created manually, contains individual errors and costs valuable time.
"Where is my assignment?" Without automatic status updates, customer queries end up with the operator or the next available employee - who then has to search.
Without automatic dunning, overdue invoices are often dunned too late or not at all. This puts a strain on liquidity and requires unpleasant phone calls.
PrintDesk solves these problems on the system side - not through new processes that employees have to adhere to, but through software that takes over the work.
Every order in PrintDesk - whether created manually, imported from a Shopify store or taken over from a WooCommerce store - has a complete, structured data set: customer information, product, specifications, print data, calculation, production status and communication history. Employees can see at a glance what still needs to be done for each order.
The order overview filters by status (offer, in production, shipped, completed), by delivery date, by customer category or by product type. This means that every employee always has an overview of the information that is relevant to their task. The Workflow automation ensures that status changes are triggered and communicated automatically.
PrintDesk maintains a central customer base with all relevant information: company details, contact persons, delivery addresses, individual price agreements, payment terms and notes. The complete order history is available for every customer - which products were ordered, at what prices, and when was it last? This information is worth its weight in gold for customer service, sales and calculations.
Customers from Shopify and WooCommerce are automatically imported into the PrintDesk customer base. Duplicates are recognized and compared. The result is a clean, always up-to-date customer database without manual maintenance.
The product master in PrintDesk represents all of your print shop's print products: flyers, brochures, business cards, posters, labels, large format printing and more. Each product can be configured with any number of variants (format, material, colors, finish, edition). This product data forms the basis for calculations, offers and the assignment of shop orders to printing specifications.
With the integrated calculation Product prices are calculated automatically and can be transferred directly from the product master into offers. Changes to products or prices apply immediately to all new offers.
PrintDesk automatically creates all order documents in your print shop's corporate design - without an employee having to manually fill out a Word document. This includes:
All documents can be emailed directly from PrintDesk or exported as PDF. An integration option with DATEV and common accounting solutions is also available.
PrintDesk accompanies every order seamlessly throughout the entire production process.
Incoming customer inquiries – recorded via shop, email or telephone. Based on the calculation, PrintDesk creates a professional offer with just one click. The customer receives it by email and can accept it directly.
When an offer is accepted or a direct order is placed, an order confirmation is automatically created and sent. The order appears in the production overview and is immediately visible to everyone involved.
Employees update the production status directly in PrintDesk. The customer receives automatic status updates via email. Print data is stored directly on the order and can be accessed at any time.
PrintDesk creates the delivery note, stores the tracking number and automatically notifies the customer. The order status changes to “Shipped”.
The invoice is created and sent automatically. Receipt of payment is recorded; In the event of a delay, the automatic dunning system takes effect. Open items can be viewed at any time in the debtor list.
PrintDesk works with the most commonly used shop systems – or completely without a shop.
Seamless integration with your WordPress/WooCommerce store. Orders are automatically imported, product data is synchronized and status updates are played back. Ideal for printing companies with their own CMS-based shop.
Native Shopify integration without any coding knowledge. API connection set up in minutes. Supports multi-store operations for printers with different Shopify channels.
PrintDesk works completely without an online shop. Orders are created directly in PrintDesk, and all automation takes effect from this moment on. Ideal for printing companies with direct B2B business.
The strength of PrintDesk is that all three operating modes can be used at the same time. A print shop can automatically import Shopify orders, process WooCommerce orders from a second shop in parallel, and simultaneously create manual orders for direct customers - all in a unified view without having to switch between systems.
You can find out more about web-to-print options on our Web to print software-page as well as in the area Print MIS software.
Yes. PrintDesk supports the parallel operation of multiple shop integrations. Orders from Shopify, WooCommerce and PrintDesk direct inbox all appear in a central overview. Filters and search options help to sort and prioritize orders by channel, status, customer or product type.
PrintDesk automatically creates: offers, order confirmations, delivery notes, invoices and reminders (first, second, third reminders according to configurable deadlines). All documents are generated in your print shop's corporate design and can be sent directly via email from PrintDesk. A PDF export is possible at any time.
PrintDesk maintains a central customer base with complete order history, contact details, delivery addresses, individual price agreements and notes. Customers from Shopify and WooCommerce are automatically imported and matched with existing records. Duplicates are recognized. The customer data forms the basis for calculations, offers and automatic documents.
Yes. PrintDesk sends automatic status emails to customers upon defined status changes (e.g. “Order Receipt Confirmed,” “In Production,” “Shipped”). The content and timing of these emails is fully configurable. For shop integrations (Shopify, WooCommerce), the status is also updated directly in the customer account of the respective shop.
Try PrintDesk free for 14 days – and see how your order management is transformed.
Web-to-print automation for modern print shops. A product from Druckhaus interactive GmbH.